PRIVACY POLICY

Who we are

This is the Privacy Policy for services provided by historytimeline.com. We provide software to create, display and browse history timelines. This Privacy Policy outlines how we manage your personal data.

Your privacy protection is central to us. We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (“GDPR”). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

© 2022 J. Noguera – www.historytimeline.com (“historytimeline.com”). Contact us by e-mail info@historytimeline.com and at the post address Av. Republica Argentina 236, bis 5e 08023 Barcelona (Spain).

What data we collect and store

By default, we only store personal data shown on the User Profile screen from registered users and from user comments. We also keep data from contact form submissions for a certain period for customer service purposes. Some of our website plugins may temporarily collect personal data. See details on our Cookie Policy. While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and delivery.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. Aft0er approval of your comment, your profile picture is visible to the public in the context of your comment. Visitor comments may be checked through an automated spam detection service.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing address. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services.

When shopping, we use WooCommerce to store your personal data for the purposes of processing recurring subscription payments, such as customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. By using PayPal Checkout, you may be storing personal data or sharing data with an external service.

When shopping, we use Mailchimp to record your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read here the Mailchimp Privacy Policy.

How long we retain your data?

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. This personal data is stored as long as your account is active on this site. For further details on the retention period for any particular type of data, please contact us.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Your rights over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your right to oppose, access, correct or delete personal data used in our services, please contact info@historytimeline.com with subject line DPO – Data Protection Officer.

Privacy Policy updates

We reserve the right to make changes to this Privacy Policy. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Last Updated March 2022